
State Farm® Insurance Agent Cliff Ourso
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dk Summers
June 24, 2025
"I would like to say that Shannon Hardesty at State Farm made swapping insurance a breeze she was easy to talk too and very helpful"
Honeybee63
June 20, 2025
"Today I found myself needing to read my new auto policy and I couldn’t find a single piece of paper with State Farm on it, nor could I find any emails! So, I called the new phone number for the local State Farm office I’ve been talking to and Madison Hatter answered! She was beyond kind and she handled everything I needed with ridiculous ease! She exudes polished professionalism while being down to earth and made me feel like my needs mattered! Her phone skills are outstanding as well as, her knowledge of what I needed, but didn’t know the correct terminology of what to ask for! She saved my day! She’s a keeper! Thank you Madison! ❤️"
"Thanks for the glowing review! Our customers are our top priority! We appreciate your business and we’ll be here when you need us! "
Patrick Green
June 19, 2025
"Geri was extremely helpful. She explained each item in great detail and provided the exact policies that I needed at a great price. This was a very positive business transaction."
"Awesome! And thanks for the review Patrick! We appreciate your business!"
Danine Doane
June 17, 2025
"Called to pay my bill and she was very patient and helpful."
"Thanks for the review Danine! We appreciate your business! "
Efrem Lang
June 14, 2025
"Shannon is awesome"
"Thank Efrem for the 5-Stars! We appreciate your business!"
Kaci Anderson
June 13, 2025
"Shannon was absolutely amazing. She answered all my questions and was very professional and personable!"
"Thanks for the review Kaci and remember we’re always here when you need us! "
Keith Ray
June 11, 2025
"I spoke with Geri at the Cliff Ourso State Farm office. She was very helpful and saved me a substantial amount on my automobile insurance policy. I would definitely recommend contacting her for any insurance needs you might have."
"Hi Keith! We’re glad we were able to help you out and would love to do the same for others. Please send your friends and family our way! Thanks "
Crystal Waldroup
May 29, 2025
"Shannon and everyone I spoke to was very helpful, knowledgeable, and very friendly. GREAT CUSTOMER SERVICE"
"Thanks Crystal! We’re here when you need us so don’t hesitate to call!"
hilary owens
May 22, 2025
"Great and quick service!"
"Thanks Hilary! We appreciate your business!"
Amanda Earl
May 13, 2025
"Very helpful and informative."
"Thanks for the 5-stars Amanda! We appreciate your business and we’ll be here when you need us!"
FashionNova Queen
May 2, 2025
"Shannon is such a gem! She's very knowledgeable and good at what she does! She answered all of my questions and taught me alot of things about insurance I didn't know. Thanks Shannon!"
"That’s why we’re here so please don’t hesitate to call when you need us! We appreciate your business!"
Rebecca Palm
April 28, 2025
"Miss Gerri Perkins helped me save $80 a month with more coverage than I had before! She was informative, kind and extremely helpful! I highly recommend her, and appreciate her dedication 🙏🏻"
"That’s great to hear! Thanks for letting us know. We appreciate your business and we’ll be here when you need us!"
Eric Mahorney
April 23, 2025
"Geri hands down made transition from GIECO effortless Highly recommend"
"Thanks Eric, it’s that simple, so spread the word! And we’ll be here when you need us. "
Russell M
April 23, 2025
"Geri was experienced and knowledgeable in State Farm Policy and Procedures. Geri is also an excellent communicator as well as thorough in performing her tasks for her Company. I highly recommend her."
"Thanks Russell! We appreciate the feedback and we appreciate your business! "
Dora Willis
April 17, 2025
"I Want to Thank Miss Sophia for her service and help today she was very helpful and I appreciate her help. She did a wonderful job of explaining to me what was happening with the situation in hand. I’m so pleased with her work and understanding. Thank you so very much Miss Sophia.StateFarm,Thank you for Miss Sophia I love her attitude and very pleasant conversation.Once again thank you so very much Miss Sophia."
"Thank you Dora! We pride ourselves on providing the best service possible. We appreciate your business and we’ll be here when you need us! "
Jay Weber
April 15, 2025
"Cassie was professional and answered all of my questions."
"Thanks Jay! We appreciate your business and here when you need us!"
Veronica Edwards
April 3, 2025
"Heather was so helpful to me with the transition for my car insurance. She went through my quotes to make sure that I understood everything!!! I advise everyone to switch to State Farm now!! ❤️❤️"
"Thanks for the 5-stars Veronica! We appreciate your business, the referrals and we’ll be here when you need us!"
marsha kemp
April 1, 2025
"Shelby has Always responded quickly and given me explicit answers to my inquiries. This office has amazed me with how quickly and efficiently they are handling my claim. I haven't experienced this caliber of service with other insurance providers. I hope I can always be a State Farm customer. Marsha K."
"Thanks for he review Marsha! We make it our number one priority to make good on our promise. We’re here when you need us!"
Angela Radle
March 31, 2025
"Always a pleasure working with you guys!"
"Thanks Angela! We appreciate your business and we’re here when you need us!"
Jessica Bunnell
March 7, 2025
"Sophia was so very helpful & very kind. She also checked back with me a few days later to make sure everything was being taken care of. Sophia is definitely an asset to your office staff. I appreciate her help very much."
"Thank you, Jessica, for sharing your experience! I'm happy to know that Sophia was helpful and kind during your interactions. Her dedication to following up and ensuring everything was taken care of truly reflects her commitment to our team. We appreciate your feedback!"
Jason Stock
March 7, 2025
"John was very helpful they always do a great job answering all my questions"
"Thank you, Jason, for your wonderful feedback! I'm happy to know that John was able to assist you effectively. Our team is always here to answer any questions you might have!"
Felecia Barnes
March 1, 2025
"Shannon was very attentive in searching for a new policy for me. I now have better coverage for less money. Thank you for providing me with the service I need."
"Thank you, Felecia! I'm glad Shannon could assist you in finding a new policy that offers better coverage at a lower cost. We appreciate your kind words and are grateful for the opportunity to provide the service you need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Cliff Ourso - State Farm Insurance Agent, Gonzales, LA"
Kaley Langston
February 27, 2025
"John was kind and efficient when we called. He handled our request and had us on our way within one or two minutes with no wait."
"Thank you, Kaley, for sharing your experience! I'm glad John was able to assist you so efficiently and kindly. It's wonderful to know that your request was handled swiftly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Felton Johnson
February 25, 2025
"A1 services."
"Felton, I'm glad you found our services to be top-notch! Your feedback is greatly appreciated. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
joey Martin
February 22, 2025
"Shannon was so amazing in helping me find the best coverage for my money ."
"Thanks Joey for the 5 Star review! We appreciate your business and here when you need us!"