State Farm® Insurance Agent Cliff Ourso
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alec Watkins
August 28, 2026
"Super nice and personable! Whole process was soooo easy"
"Thanks so much for the amazing review, Alec! We really appreciate your support here in Gonzales. Just reach out anytime if you need us - we’re here for you. "
Ann Wiggin
August 26, 2026
"Shannon was extremely friendly, helpful & well informed, She was able to help me with my questions & explaining the concerns I had. Yall should be proud to have her as an employee in your office! Thanks Shannon : )"
"Ann, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Gonzales insurance team is always here and happy to help. "
Julie Montgomery
August 25, 2026
"Geri went the extra mile for her customer! She handled an unusual ask by jumping in and doing all she could. It worked out because of her efforts."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Teri Wilson
August 24, 2026
"William made switching insurance quick and easy! They were also $300 cheaper than my previous insurance and also was able to get a life insurance policy in the process! 10/10 recommend"
"Teri, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Cliff Ourso and Team "
Wyatt Salts
August 20, 2026
"I just want to give a special thanks to Daniel and everyone in the uso firm yall do an amazing job and have all been really helpful between sharing your knowledge with me and helping me with my insurance and my most recent claim"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Henry Armstrong
August 18, 2026
"Made a phone call was greeted with fast and friendly service made me feel very welcomed"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Brian P Richard Jr
July 6, 2026
"I can’t say enough good things about my experience with Madison at State Farm. When I ran into frustrating paperwork issues with my claim, she stepped in and made everything so much easier. From the very first call, Madison was incredibly patient, knowledgeable, and genuinely caring. She walked me through every step, caught details I would have missed, and handled all the back-and-forth with the paperwork so I didn’t have to stress.
Thanks to her persistence and expertise, my claim was approved quickly and without any unnecessary delays. Madison went above and beyond to keep me updated and make sure I felt supported the entire time. In a world where insurance claims can feel like a nightmare, she made it smooth and stress-free."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cliff Ourso’s Team. "
Falcon Swiss
June 25, 2026
"Daniel is AMAZING. He scheduled everything, never took me by surprise, took long calls with me with almost no notice and had seemingly infinite patience. Thank you Daniel."
"Thank you for the amazing review, Falcon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Deborah Swenson
June 23, 2026
"Cliff Ourso Insurance, Shannon, and Barry have been so helpful. They are always kind, professional, and knowledgeable. I would recommend this agency."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cliff Ourso’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Griselda DIAZ
June 11, 2026
"Great! She’s wonderful and respectful, she help me to understand my policy and answer all my questions, she is always there to help me with my issues and questions."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cliff Ourso’s Team. "
Anne-Marie Millet
June 9, 2026
"I called and requested auto, home and flood coverage quotes today and was blessed to be connected with Sean. This gentleman is an outstanding example of true customer service! He took the time to review every aspect of each coverage type, worked with me on adjusting numbers to fit my budget and he was such a delight the entire conversation. He was patient, knowledgeable and educated me on many things across the board. He is a shining star and a true asset to this agency! I look forward to working with him in the future for our insurance needs."
"Anne-Marie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cliff Ourso’s Team!"
Zach Creel
May 28, 2026
"Both Daniel and Sean were great; they created a smooth process."
"Wow, thank you for the 5-star review, Zach! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Rose Clark
May 19, 2026
"Geri was extremely helpful and went out of her way to make confusing insurance changes easy and seamless."
"Rose, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cliff Ourso’s Team here in our Gonzales office. "
Francisco Dusan
April 15, 2026
"Ms Geri was able to take me step by step until I got the right policy"
"Thank you so much for the 5-stars, Francisco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
William Scott AKA SOLDIER OF LIGHT
February 25, 2026
"If she can deal with me, she can handle anybody. Love and light to all .:)"
"Thank you, William! If you ever need anything else, feel free to reach out.
- Cliff Ourso - State Farm Insurance Agent, Gonzales, LA"
Carline Rogers (Lady C)
February 25, 2026
"Shannon was exceptional and answer all my concerns"
"Thank you so much for your feedback! We’re thrilled to hear that Shannon was exceptional and addressed all your concerns. We’ll be sure to share your kind words with her. If you need any further assistance, please don’t hesitate to reach out!"
Samantha Houghton
February 24, 2026
"She was so helpful and saved me money and my family money too!"
"Thank you for your kind words and thoughtful review. We continually challenge ourselves to deliver the best for our customers. We truly appreciate your business and would be grateful if you could help spread the word!"
Daxx Viator
February 20, 2026
"Ms Shannon helped me with everything and made life so easy to switch from progressive"
"Thanks Daxx! Our customers' needs are important to us and we're glad we were able to earn your business!"
FG LG
February 15, 2026
"Absolutely wonderful customer service and follow-up support from Geri at this State Farm office. Would highly recommend to others!"
"Thanks for your review and kind words. We challenge ourselves to be the best for our customers so please spread the word and thank you for your business!"
Pamela Smith
February 5, 2026
"Assited by Shannon Hardesty, she went the extra mile"
"It's all about providing you with a personal price plan! We appreciate your business!"
Alex Sharp
January 30, 2026
"My agent went above and beyond to get me the best rate and did not disappoint! Polite, was good about call backs, and just generally a cheerful person to work with! Very satisfied!"
"Our customers are our number 1 priority. We aim to provide you with the best service possible, so please spread the word to call Cliff Ourso - State Farm. We appreciate your business and will be here when you need us!"
SHUNTRELL BERING
January 29, 2026
"Excellent service"
Kris H
January 23, 2026
"Shannon Hardesty was polite, knowledgeable, and very helpful. I'm thankful that your agency is in my corner if I need you!"
"Thank you, Kris, for your wonderful feedback! I'm happy to hear that Shannon was able to assist you with her politeness, knowledge, and helpfulness. It's great to know that you feel supported by our agency. If you ever need anything, don't hesitate to reach out. We're here for you!"
Robert Yeagley Jr
January 22, 2026
"Very good experience Shannon was very professional and polite excellent knowledge."
"Thank you! We appreciate your business!"
Connie Lewis Davis
January 21, 2026
"Very informative, patience, friendly, great listener, very professional, made me feel very assuring that joining State Farm was a right decision for me and my family.
Thanks
Shannon Hardesty"
"Thank you Connie! We pride ourselves on serving you! We appreciate your business and we’re here when you need us!"