State Farm® Insurance Agent Cliff Ourso
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Waldroup
May 29, 2025
"Shannon and everyone I spoke to was very helpful, knowledgeable, and very friendly. GREAT CUSTOMER SERVICE"
"Thanks Crystal! We’re here when you need us so don’t hesitate to call!"
hilary owens
May 22, 2025
"Great and quick service!"
"Thanks Hilary! We appreciate your business!"
Amanda Earl
May 13, 2025
"Very helpful and informative."
"Thanks for the 5-stars Amanda! We appreciate your business and we’ll be here when you need us!"
FashionNova Queen
May 2, 2025
"Shannon is such a gem! She's very knowledgeable and good at what she does! She answered all of my questions and taught me alot of things about insurance I didn't know. Thanks Shannon!"
"That’s why we’re here so please don’t hesitate to call when you need us! We appreciate your business!"
Rebecca Palm
April 28, 2025
"Miss Gerri Perkins helped me save $80 a month with more coverage than I had before! She was informative, kind and extremely helpful! I highly recommend her, and appreciate her dedication 🙏🏻"
"That’s great to hear! Thanks for letting us know. We appreciate your business and we’ll be here when you need us!"
Eric Mahorney
April 23, 2025
"Geri hands down made transition from GIECO effortless Highly recommend"
"Thanks Eric, it’s that simple, so spread the word! And we’ll be here when you need us. "
Russell M
April 23, 2025
"Geri was experienced and knowledgeable in State Farm Policy and Procedures. Geri is also an excellent communicator as well as thorough in performing her tasks for her Company. I highly recommend her."
"Thanks Russell! We appreciate the feedback and we appreciate your business! "
Dora Willis
April 17, 2025
"I Want to Thank Miss Sophia for her service and help today she was very helpful and I appreciate her help. She did a wonderful job of explaining to me what was happening with the situation in hand. I’m so pleased with her work and understanding. Thank you so very much Miss Sophia.StateFarm,Thank you for Miss Sophia I love her attitude and very pleasant conversation.Once again thank you so very much Miss Sophia."
"Thank you Dora! We pride ourselves on providing the best service possible. We appreciate your business and we’ll be here when you need us! "
Jay Weber
April 15, 2025
"Cassie was professional and answered all of my questions."
"Thanks Jay! We appreciate your business and here when you need us!"
Veronica Edwards
April 3, 2025
"Heather was so helpful to me with the transition for my car insurance. She went through my quotes to make sure that I understood everything!!! I advise everyone to switch to State Farm now!! ❤️❤️"
"Thanks for the 5-stars Veronica! We appreciate your business, the referrals and we’ll be here when you need us!"
marsha kemp
April 1, 2025
"Shelby has Always responded quickly and given me explicit answers to my inquiries. This office has amazed me with how quickly and efficiently they are handling my claim. I haven't experienced this caliber of service with other insurance providers. I hope I can always be a State Farm customer. Marsha K."
"Thanks for he review Marsha! We make it our number one priority to make good on our promise. We’re here when you need us!"
Angela Radle
March 31, 2025
"Always a pleasure working with you guys!"
"Thanks Angela! We appreciate your business and we’re here when you need us!"
Jessica Bunnell
March 7, 2025
"Sophia was so very helpful & very kind. She also checked back with me a few days later to make sure everything was being taken care of. Sophia is definitely an asset to your office staff. I appreciate her help very much."
"Thank you, Jessica, for sharing your experience! I'm happy to know that Sophia was helpful and kind during your interactions. Her dedication to following up and ensuring everything was taken care of truly reflects her commitment to our team. We appreciate your feedback!"
Jason Stock
March 7, 2025
"John was very helpful they always do a great job answering all my questions"
"Thank you, Jason, for your wonderful feedback! I'm happy to know that John was able to assist you effectively. Our team is always here to answer any questions you might have!"
Felecia Barnes
March 1, 2025
"Shannon was very attentive in searching for a new policy for me. I now have better coverage for less money. Thank you for providing me with the service I need."
"Thank you, Felecia! I'm glad Shannon could assist you in finding a new policy that offers better coverage at a lower cost. We appreciate your kind words and are grateful for the opportunity to provide the service you need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Cliff Ourso - State Farm Insurance Agent, Gonzales, LA"
Kaley Langston
February 27, 2025
"John was kind and efficient when we called. He handled our request and had us on our way within one or two minutes with no wait."
"Thank you, Kaley, for sharing your experience! I'm glad John was able to assist you so efficiently and kindly. It's wonderful to know that your request was handled swiftly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Felton Johnson
February 25, 2025
"A1 services."
"Felton, I'm glad you found our services to be top-notch! Your feedback is greatly appreciated. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
joey Martin
February 22, 2025
"Shannon was so amazing in helping me find the best coverage for my money ."
"Thanks Joey for the 5 Star review! We appreciate your business and here when you need us!"
teralyn bush
February 21, 2025
"I love my State Farm people!! Always so helpful and professional!!"
"Thank you, Teralyn! I'm so happy you love the team at our Gonzales office. We strive to be helpful and professional every day. If you ever have questions, feel free to reach out. We're here to assist you!"
Bart Dupepe
February 14, 2025
"Very helpful"
"Thank you, Bart, for your feedback! I'm glad you found our assistance helpful. If you have any more questions or need further assistance, feel free to reach out."
David Anderson
February 13, 2025
"Great, got the job done!!!"
"Thank you, David! I'm glad to know that everything was handled to your satisfaction. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
TheNayWay
February 12, 2025
"Love State Farm, heather was such a great help !"
"Thank you for your wonderful feedback! I'm glad to know that Heather was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Joel Allen
February 11, 2025
"Heather was very polite and informative in helping me find the right auto insurance policy. Would recommend greatly!"
"Thank you, Joel, for sharing your experience! I'm happy to hear that Heather was able to assist you in finding the right insurance policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
bella churchward
February 6, 2025
"Shannon was extremely helpful and answered all my questions, very polite as well!"
"Thank you, Bella, for sharing your experience! I'm glad Shannon was able to assist you and provide the answers you needed. Her politeness and helpfulness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
jeremy bushey
February 3, 2025
"Quite/Activation setup was made very easy"
"Thank you, Jeremy, for your feedback! I'm glad the process was easy for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"